Refund Policy
At OccasionCover, we strive to ensure that our clients feel secure and satisfied when purchasing event insurance. We understand that circumstances can change, and we want to provide clarity regarding our refund process.
Eligibility for Refunds
Refunds may be requested within 14 days of your purchase, provided that no claims have been filed against your policy. If you have not utilized the services or filed a claim, you are eligible for a full refund.
How to Request a Refund
To initiate a refund, please follow these steps:
1. Contact our customer support team via email.
2. Provide your policy number and the reason for your refund request.
3. Allow us 5-7 business days to process your request.
Customer Support Email: [email protected]
Non-Refundable Items
Please note that the following items are non-refundable:
– Policies that have been in effect for more than 14 days.
– Any administrative fees associated with your purchase.
– Claims that have been filed against your policy.
Final Notes
We value your trust and our goal is to provide a hassle-free experience. Should you have any questions or need further assistance regarding our refund policy, please do not hesitate to reach out to us.
Thank you for choosing OccasionCover for your event insurance needs!